By accessing as well as ordering from Café ett webshop you agree to these terms and conditions.

The site may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites. 

Prices & Payment 

We accept card payments by Visa and MasterCard. The full amount will be charged on the date of the shipment (i.e. when the package is dispatched). If your country is part of the European Union (EU), prices include Swedish VAT 25 %.

You can also pay in advance to our bank account.
IBAN SE2960000000000123552508  SWIFT HANDSESS

Your online payment is secured through the use of payment systems from DIBS(www.dibspayment.com). The DIBS systems are approved by all swedish banks and are certified in accordance with PCI DSS by VISA and MasterCard to handle payment transactions of the highest security class. All communication between the shop and your bank is handled by DIBS and encrypted via SSL (Secure Sockets Layer). You can see that a page is secure by looking at the padlock symbol in the lower right corner of your web browser and that the web adress start with a https:// 

Café ett will not have access to your card information and can not store information about it. 

DIBS also supports 3D secure to identify the card holder thereby reducing the risk of abuse of your card information. If your card is connected to 3D secure you will be re-directed to your bank for verification before the transaction is completed. If you have any further questions regarding security and payment methodes you are welcome to contact the Café ett customer support (info@cafeett.se) or +46 250 43810. 

We use DHL Express door to door delivery. Freight costs are calculated automatically in the basket when the destination is selected.

Delivery approx 2-7 days in most of the European Union (EU)

EU countries where delivery can take place today are: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal , Romania, Slovak Republic, Slovenia, Spain, United Kingdom

Important for non-EU customers
For delivery outside the EU the local customs authorities can collect VAT and duty as well as other levy dues. Café ett is not liable for whether or not the local customs authorities collect these taxes etc. It is the customer’s own responsibility to pay these tax and duty, even though these are not specified in the order confirmation or the invoice, given that no such amounts are of any concern of Café ett.

Countries outside EU where delivery can take place today are: (countries will be updated soon)

An extra fee for Remote Area Surcharge = RAS is placed on the payment if the city / region is a bit remote. Currently, the fee is 15 euro Swedish VAT 25 % and will be charged to your card before delivery. If your city or region is not occuring in DHL Ras Check, no extra fee will be charged to you.

Check your city / region here: DHL Ras Check

We will accept returns and exchanges on all products, except products on sale, if you are not satisfied with your purchase.

Within 14 days after delivery of your order, you may request the exchange or refund of products, which you must return to us unopened and in perfect condition, accompanied by the original invoice. Open bags of coffee are not refunded unless it is damage under delivery. 

Exchanges

Send an email to info@cafeett.se with a brief description of your exchange, as well as the ordering number.

Upon the acceptance of your exchange please send the package to the address below:

Café ett

Kyrkogatan 19

S-792 30  Mora

Sweden

Email the tracking number of the pre-paid package to info@cafeett.se

All exchanges are subject to availability. Items bought on sale will not be exchanged.

We reserve the right to reject any returns and exchanges that do not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund or exchange cannot be granted. For any questions or concerns regarding returns or exchanges, please send an email to info@cafeett.se.

All personal information saved at the site will be handled with most care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible. It will solely be used for informing you about special offers and other marketing activities related to Café ett. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above. 

Café ett provides this site and makes no representations or warranties of any kind with respect to it or its contents and disclaims all such representations and warranties. In addition, Café ett makes no representations or warranties about the accuracy, completeness, or suitability for purpose of the content of any advertisements or any information and graphics published therein. The contents of this site may contain technical inaccuracies or typographical errors. All liability of Café ett howsoever arising for any such in accuracies or errors is expressly excluded to the fullest extent permitted by law.

Neither Café ett nor any of its employees or other representatives can accept any liability for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensation, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. It is agreed that Café ett shall have the right at any time, without the necessity to give notice, to revise any information or prices advertised.

Orders in respect of goods and services advertised or offered on the site shall not form binding contractual relationships until expressly accepted by Café ett and are all subject to availability.

Café ett is not liable for any loss or damage arising out of circumstances beyond Café ett’s control. These include but are not limited to:- “Act of God” - e.g. earthquake, cyclone, storm, flood, fog; “Force Majeure” - e.g. war, plane crash or embargo; any defect or characteristic related to the nature of the shipment, even if known to Café ett; riot or civil commotion; any act or omission by a person not employed or contracted by Café ett e.g. Shipper, Receiver, third party, customs or other government official; industrial action; and electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings.

Contracts between you and Café ett shall be governed by Swedish Law.

Café ett follows the recommendations of the Swedish Consumer Authority.